Matrix questions are now available to all studios in the Player Insights Platform®, in both the order form and the new survey editor.
Product Updates
Testing with your own players just got easier
on May 5, 2026 at 11:05 AM
We added a quick way for you to rate the player videos in your playtests. On any video page, you'll now see a row of stars where you can rate the video and leave a comment.
on April 22, 2026 at 1:45 PM
Take more control of your First Findings™ AI report with new ways to customize your analysis—before your playtest even runs.
on March 9, 2026 at 12:20 PM
When reviewing PC playtests, understanding the player’s hardware can make a big difference.
on March 5, 2026 at 3:30 PM
Starting today, you can hear the game audio your players hear during the session.
on March 4, 2026 at 10:49 AM
Early prototype and concept testing is where some of the biggest design wins happen. It’s also where teams hesitate the most.
on March 3, 2026 at 11:25 AM
Until now, our AI analysis primarily used session transcripts to generate reports. That means it captured what players said in the moment while playing.
on February 25, 2026 at 3:48 PM
Different playtest methods answer different questions, and there’s no one-size-fits-all approach. If the method doesn’t match your goal, you risk receiving results that don’t answer the question, or ...
on February 3, 2026 at 2:05 PM
You can now run moderated playtests on Windows with the same experience you’re used to on mobile. This means now you can guide players through specific parts of a game, and dig deeper into player ...
on January 27, 2026 at 6:32 PM
We’ve shipped a handful of improvements recently, all focused on one thing: reducing friction before, during and after your playtests.
on November 25, 2025 at 10:07 AM
You can now run PC playtests in a Secure Browser, the same experience already available on iOS and Android.
on November 18, 2025 at 10:55 AM
The all-new playtest results page is live! Here’s how to see it in action.
on June 18, 2025 at 1:01 PM
Now you can follow player feedback even more easily! We’ve added captioning to player recordings, generated right from the transcript to help ensure you never miss a word, even with the sound off.
on June 10, 2025 at 7:50 AM
Add more options for confirmation in your screener surveys, with new image upload questions available on all subscription plans on the Player Insights Platform™.
on March 4, 2025 at 3:24 PM
Our players are trained and vetted to think aloud while they play. But sometimes there's no need for audio.
on January 13, 2025 at 11:59 AM
We’ve given you more control over surveys for longer playtests: you can now set different surveys for each day or session in Longitudinal and Multi-Session playtests!
on November 12, 2024 at 10:45 AM
A big update for PlaytestCloud today! The Player Insights Platform™ can now be used for ordering playtests for PC, Browser, Steam and mobile games. We’ve also added extended session lengths for ...
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